Refund Terms for QUINVEROS

1. Introduction

Welcome to QUINVEROS. We value your satisfaction, and in the rare instances where you might need to request a refund, this document outlines our refund policy.

2. Eligibility for Refunds

Refunds are applicable under the following conditions:

Products or services purchased from QUINVEROS are found to be defective or not as described.
The refund request is submitted within 30 days of the original purchase date.
The product is returned in its original condition, including packaging and all contents.

3. Non-refundable Items

Certain items are exempt from being refunded, including:

Gift cards
Downloadable software products
Services that have already been rendered

4. Refund Process

To request a refund, please follow these steps:

Contact our support team at [email protected] with your purchase details and reason for refund.
Once your refund request is approved, we will initiate the refund to your original method of payment.
Refund processing times may vary between 5-10 business days, depending on your card issuer or bank.

5. Late or Missing Refunds

If you haven’t received a refund after the stated processing time, please:

Check your bank account again.
Contact your credit card company; it may take some time before your refund is officially posted.
Contact your bank if the refund is still not posted. Sometimes there are processing delays.

6. Contact Us

If you have any questions regarding our refund policy, please reach out to us at [email protected].